Account Manager-Software Solutions

Job Description

• Create detailed business plans to facilitate the attainment of goals and quotas
• Manage the entire sales cycle, from finding a client to securing a deal
• Unearth new sales opportunities through networking and turn them into long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to enhance the customers’ dedication
• Remain in frequent contact with the clients as it is your responsibility to understand their needs
• Respond to complaints and resolve issues, aiming for customer contentment and the preservation of the company’s reputation
• Negotiate agreements and keep records of sales and data

Qualifications:

• Proven experience as an Account Executive, or in other sales/customer service role
• Knowledge of market research, sales, and negotiating principles
• Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
• Excellent communication/presentation skills and ability to build relationships
• Organizational and time-management skills
• Business acumen
• Enthusiastic and passionate
• BSc or BA in business administration, sales, or marketing