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Next-Gen RN Voice Representative

Posted:5 Mga araw

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Tagal ng trabaho:

Permanent

Larangan sa Karera:

Marketing, Sales and Service

Sahod (Kada buwan):

35,000-70,000 PHP

Kinakailangang kwalipikasyon:

Bachelor degree

Mga kinakailangang minimum na karanasan:

2 years

Lokasyon ng Trabaho:

Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Permanent Marketing, Sales and Service 35,000-70,000 PHP Bachelor degree 2 years Bridgetowne Pasig, Eulogio Rodriguez Jr. Avenue, Quezon City, Metro Manila, Philippines

Deskripsyon:

Skilled in managing high call volumes efficiently.
Prioritizes urgent calls and tasks appropriately.
Demonstrates ability to multitask effectively.
Meets daily quotas and performance KPIs.
Avoids delays in responding to emails, follow-ups, or call-backs.
Stays on schedule while handling complex cases.
Balances quantity and quality of work.
Avoids unnecessary call transfers to reduce wait times.
Uses idle time productively for team or admin support.
Punctual in logging in and out of scheduled shifts.
Basic understanding of common medical terms.
Familiarity with health insurance, copays, and deductibles.
Previous experience in a healthcare BPO or hospital environment.
Knowledgeable in outpatient and inpatient procedures.

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